After a loss, what is a policyholder required to do?

The policyholder is required to provide the facts of the loss and names of witnesses after a loss occurs. This information is crucial for the insurance company to assess the situation accurately. By detailing the circumstances surrounding the loss, the policyholder helps the insurer understand the context and causes of the incident, which can influence the evaluation and processing of the claim. Additionally, including the names of witnesses can validate the policyholder’s account and support the claim investigation.

Other options may provide useful information or assist with the claims process, but they are not as foundational as providing the facts of the loss and witness details. For example, while detailed financial records might be requested for certain types of claims, they are not a general requirement. Similarly, paying the deductible might be a procedural step in some claims, but it does not directly contribute to the initial loss reporting. Lastly, submitting photographs can support the claim but is also not a mandatory requirement for the policyholder to fulfill as part of the initial reporting process.